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Privacy Policy

Privacy Policy

Purpose

MentorcliQ recognizes the importance of privacy.   MentorcliQ is committed to protecting the privacy of registered users (“users”) of its online collaboration application (“the Portal “), clients, shareholders, and suppliers. This Privacy Policy describes how we may use and disclose personal information that we may collect in the course of MentorcliQ’s business (“Personal Information”).

Personal Information collected by MentorcliQ will be stored through electronic systems located in various jurisdictions. Please note the jurisdictions to which Personal Information may be transferred may not provide the equivalent level of data protection to the laws in your home country. This does not, however, change MentorcliQ’s commitment to keeping Personal Information secure.

If you have any questions about this Privacy Policy, please contact us by email at privacy@MentorcliQ.com or write to:

Privacy Officer
MentorcliQ, Inc.
595 S. Third St., 2nd Floor
Columbus, OH 43215

Data Collection

MentorcliQ collects Personal Information as permitted by applicable law through:

  • the MentorcliQ public website (“the MentorcliQ website”),
  • the Portal;
  • the Mobile App; and
  • otherwise in the course of its business.

Wherever possible, we collect information directly from the individual to whom the information relates. Personal Information may, however, be collected in the course of MentorcliQ’s business (such as from third parties).

The categories of information we may collect include contact details (such as name, phone number, address, email addresses), social media information (such as information located on your Linkedin profile), job title, job function and history, company, location, as well as any information contributed to the MentorcliQ Help Center forums which may include professional interest or activities. We may also collect, should you choose to provide it, information regarding your gender, race, or ethnicity, and your progress in the program via your responses to progress and satisfaction surveys.

MentorcliQ Website

You need to give MentorcliQ your Personal Information if you want to apply for a job, make an inquiry, arrange a demonstration of our services, or to request training.

The MentorcliQ website may at times be accessed anonymously. Many companies offer programs that help you to visit websites anonymously. While MentorcliQ will not be able to provide you with a personalized experience if we cannot recognize you, we want you to be aware that these programs are available.

The Portal & Mobile App

To register as a user on the Portal or Mobile App, you are asked to provide MentorcliQ with Personal Information, which may include your name and email address. Information about you may also be entered on the Portal or Mobile App by your company’s Administrator, in order for you to use the Portal.

The MentorcliQ Mobile App may use mobile analytics software to allow us to better understand the functionality of your mobile device. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. In addition, when you use our Mobile App we may also collect your device model and version, the device identifier (or “UDID”), OS version, and your MentorcliQ access credentials. MentorcliQ may occasionally send push notifications to provide you resources, reminders, etc. as part of the mentoring process.

We may link the information we store within the Portal to Information you submit within the Mobile App. We do this to improve services we offer you and keep your mentoring profile up-to-date.

If you want to contribute to the MentorcliQ Help Center forums, you may be required to register using an email address and username.

If you or your organization are required under the European Union’s General Data Protection Regulation (GDPR) to enter into a contract, or other binding legal act under EU or Member State law, with your data processors, you can review our Data Processing Agreement here.

Cookies

The MentorcliQ website and the Portal use MentorcliQ’s ie first party and third-party cookies to track online activities in accordance with applicable law.

A cookie is a small file which is placed on the user’s hard drive during a visit to the MentorcliQ website or the Portal. This file allows the user to move quickly and easily around the MentorcliQ website and to enter the Portal. It is used to identify a user and tracks a user’s session, providing information that the system uses to efficiently manage your use of the website and the Portal.

Your web browser may be set to accept cookies automatically but can be changed to decline them. Please note that if you decline to accept cookies, this may mean you may not be able to take full advantage of the MentorcliQ website or the Portal.

MentorcliQ may also work with third party advertising and personalization partners that use cookies to help us display personalized content and web advertisements across the Internet based on someone’s past visits to the MentorcliQ website. Cookies placed by our third party partners also assist us in measuring the performance of our advertising campaigns. You can decide whether or not to accept cookies through your internet browser’s settings.

Using Information Collected

Personal Information we collect is used only for the purposes set out in this Privacy Policy. It is not used or disclosed for any other purpose without consent or as authorized by law.   We strive to ensure that this personal information is accurate, complete and current. To aid in this process we encourage users to update their information on our Website, the Portal, and the Mobile App as frequently as necessary.

MentorcliQ uses your Personal Information for a variety of purposes including the following, to:

  • Provide the information, products or services you requested, and provide information concerning those products or services
  • Provide you with information in connection with other products or services of MentorcliQ or its related companies
  • Identify your product and service preferences
  • Customize MentorcliQ’s communications to you
  • Share positive product testimonials with others
  • Allow you access to a client project on the Portal or Mobile App
  • Obtain information and/or place orders for products or services from suppliers
  • Transfer any of the assets and/or operations of MentorcliQ to another party
  • Any other purpose communicated to you at the time of collecting the Personal Information and if required by law for which consent has been obtained

If you do not provide requested information, MentorcliQ may not be able to provide you with the service or information or process your request.

In relation to a client or a user’s use of the Portal and Mobile App, MentorcliQ operates and maintains the Portal and Mobile App in accordance with applicable laws. However, the client or user is responsible for the collection, use, and disclosure of any information submitted by clients or users to the Portal or Mobile App. MentorcliQ does not review or monitor any collection, use or disclosure by clients or users of information submitted to, shared or stored in the Portal or Mobile App. To the extent permitted by law, and otherwise subject to the terms of any agreement in place between MentorcliQ and the relevant client, MentorcliQ bears no responsibility to any client, user or third party in relation to the collection, use, and disclosure of any information stored on the Portal or Mobile App.

Upon the completion of a client project, MentorcliQ may provide archival copies of information in connection with a project to that client, which may contain information relating to you, which has been submitted to the Portal and Mobile App (either by you or by MentorcliQ’s client).  MentorcliQ bears no responsibility for any use by that client of the archival copy following MentorcliQ providing it.

Marketing

For users providing information via our public website, we may from time to time use your Personal Information to send you information about our products and services and those of related companies, which may be of interest to you, and may contact you from time to time on an ongoing basis by email or other address or contact point, which we have collected or obtained in order to provide such information.

We may contact you from time to time on an ongoing basis by email or other address or contact point, which we have collected or obtained in order to provide such information.

If you receive promotional information from MentorcliQ and do not wish to receive this information any longer, you may remove your name from our list by Unsubscribing or contacting MentorcliQ at privacy@MentorcliQ.com and asking to be removed from our mailing list or follow the instructions in any marketing communication you receive.

We do not market to users of our Portal or Mobile App and the above section applies only to users of our Public Website.

Security of your information

MentorcliQ maintains physical, electronic and administrative safeguards to protect Personal Information from loss, misuse and unauthorized access, disclosure, alteration and destruction. No transmission over the Internet can be 100% secure and although MentorcliQ will take all reasonable steps to protect information in storage, MentorcliQ cannot be responsible for the security of any information transmitted over the Internet.

Data Sharing

MentorcliQ Group Companies

Any Personal Information supplied to MentorcliQ or any of its subsidiaries may (as permitted by and in accordance with applicable law) be shared within the internal company group to facilitate our business activities and provision of services.

Third Parties

Personal Information is only shared with third parties:

  • at your direction or with your consent;
  • to perform business functions and services on our behalf including in connection with the use or operation of the Portal and Mobile App (such functions may include hosting servers, providing legal, accounting or other support services); or
  • as required or permitted by law.

Where MentorcliQ does make information or data available to certain third parties to perform business functions and services on behalf of MentorcliQ, all such parties will be under an obligation to maintain the security and confidentiality of the Personal Information and to process the data in accordance with MentorcliQ’s instructions.

Users will be given prior notice and choice to not opt-in before their data is provided to a third-party.

Portal & Mobile App

Please note that in using the Portal and Mobile App, users may be communicating with individuals and organizations outside of their home country. In that case, their use of personal information may not be covered by the law applicable in their home country or applicable privacy protection scheme.

Passwords

For the purposes of accessing some areas of the MentorcliQ website and to use the Portal or Mobile App, you may be supplied with a username and password.  You are responsible for the security and confidentiality of your password and login information.

Changing your information

You have the right to access the Personal Information we hold about you for the purposes of correcting, updating or deleting by making a request to MentorcliQ at privacy@MentorcliQ.com. We will provide you with access unless we are legally authorized not to do so.

If at any time you wish to change Personal Information that is inaccurate or out of date, please contact us by emailing to MentorcliQ at privacy@MentorcliQ.com. If you wish to have your Personal Information deleted, please let us know in the same manner.

Users of the Portal may, alternatively, click on the “Privacy” link within the Portal and request changes, a copy of, or deletion of your data.

We will take all reasonable steps to change or delete information in response to such a request. If there is a reason that we cannot make that change or deletion, we will inform you of that reason.

Links to other sites

MentorcliQ may provide links to other websites. These sites operate independently of MentorcliQ and have established their own privacy and security policies.  MentorcliQ encourages you to review these policies at any site you visit. MentorcliQ is not responsible for the conduct of those businesses.

How long does MentorcliQ keep personal information?

The time period for which MentorcliQ keeps information varies according to what the information is used for. In some cases, there are legal requirements to keep information for a minimum period. Unless there is a specific legal requirement for MentorcliQ to keep the information, MentorcliQ will keep personal information for so long as it is necessary for the purpose for which it was collected or for such other purposes for which consent has been obtained or MentorcliQ is otherwise permitted or authorized by law to use the Personal Information.

EU Residents – International Data Transfers

The information that we collect from EU residents may be transferred to, stored, and processed in the United States and other countries outside the European Economic Area (“EEA”) that do not have the same data protection laws as your jurisdiction. We will only do so in compliance with EU law, such as by including data processing agreements based on the EU Standard Contractual Clauses and, in the case of transfers to the U.S., MentorcliQ’s self-certification to the EU-U.S., and Swiss-U.S. Privacy Shield (see below). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Dispute Resolution

Any questions or concerns regarding the use or disclosure of Personal Information should be directed to MentorcliQ’s Privacy Officer (privacy@MentorcliQ.com). MentorcliQ will investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal Information by reference to the principles contained in this Policy.

MentorcliQ complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, respectively. MentorcliQ has certified that it adheres to the Privacy Shield Principles. If there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit:https://www.privacyshield.gov.

MentorcliQ has further committed to refer unresolved privacy complaints under the EU-U.S. and Swiss-U.S. Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint.

Under certain limited conditions ,an EU individual may invoke last resort binding arbitration before the Privacy Shield Panel. MentorcliQ may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements. MentorcliQ has potential liability in cases of onward transfers of Privacy Shield data to third parties. The United States Federal Trade Commission (FTC) is the enforcement authority with jurisdiction over this compliance with the Privacy Shield.

Policy changes

If MentorcliQ’s information practices change, MentorcliQ will post these changes on the website – www.MentorcliQ.com. MentorcliQ encourages you to review the MentorcliQ Privacy Policy periodically.

If we change material terms of this Privacy Policy, we will provide notice of the revised policy for 30 days on the MentorcliQ website. We will also take other steps as necessary depending on the nature of the changes, including obtaining your consent where required by local data protection laws or providing you with the opportunity to delete your Personal Information.

In compliance with the EU-US Privacy Shield Principles, MentorcliQ commits to resolve complaints about your privacy and our collection or use of your personal information. European Union or Swiss individuals with inquiries or complaints regarding this privacy policy should first contact MentorcliQ at: privacy@MentorcliQ.com

This Privacy Policy has been updated and is effective as of May 11th, 2018